- Laboratory assistants kept registration, and each of them was engaged only in his own section.
- Laboratory assistants constantly changed the type of activity (reception of material, analysis, registration in two LIS, inoculations, filling out journals).
- There was no person responsible for receiving the material.
- The couriers waited a long time for the material to be taken from them.
- Inoculation of the biomaterial was postponed.
- Laboratory employees were often delayed at work due to entries in a paper journal.
- Doctors were forced to write out the results of the studies twice. One LIS had integration with the laboratory information system of a medical institution, but it did not have the reports that were needed for the head of the laboratory. Another LIS had the necessary functionality (reporting), but the introduction of the results was not automated, it took a lot of time to enter them into the LIS. Extracting the results of the study took up most of the working time.
- Reporting was presented in a truncated form in one of the LIS, but the manager lacked additional filters, other forms of reports, uploading to Excel tables.
- Changes were made to the staffing of the laboratory: the position of a registrar was introduced. The new specialist began to receive and enter data on the sample into the LIS. This allowed him to focus on one type of work, helped to do it faster and better. Registration is now conducted only in one LIS. Now it is possible to print paper journals with sample data already filled in. The productivity of the registrar has improved.
- Laboratory assistants began to carry out only inoculation of biomaterial, which also led to an increase in labor productivity. They stopped being distracted by such things as receiving material, answering phone calls, entering data into the LIS and into the paper journal.
- Hardware integration has been set up. The results of antibiograms were automatically uploaded to the LIS Pathogen. It is enough to make a couple of clicks, and doctors see an extract of the finished result. The ability to download a report on selected cultures removed part of the burden from doctors. They have time for self-education, participation in online conferences.
- The functionality of the standard LIS Pathogen box fully satisfied the needs of the head of the laboratory: a wide range of filters, report generation in seconds, the ability to upload reports to Excel, various reports for epidemiologists and economists.
- Remote access to the LIS was provided for attending physicians so that they can get the result faster.
- The laboratory has moved away from double registration.
- The flow of work processes was built on the basis of the division of labor.
- Uploading data from the equipment to the LIS was set up to speed up the entry of data on the results of the study.
- The problem with the loss of result forms and the speed of issuing them was solved by providing remote access to the samples in the LIS to the attending physicians.
- The process of generating reports has become as fast and easy as possible.
